Fios wifi1/20/2024 Remember, if it looks like an issue with your Wi-Fi access point, you'll want to contact your ISP or Router Manufacturer for additional assistance. There you go, some basic steps to help you troubleshoot Wi-Fi issues! You'll also find any additional troubleshooting steps that may be available for your device! Just select your device, and search for Wi-Fi issues. These steps are available for each device, in the Troubleshooting Assistant at /support/devices You can also get the Wi-Fi settings erased by selecting Reset Network Settings, which will refresh all the network settings on the device but won't remove any personal information. If that didn't do it, the next step to try is manually removing and re-adding the Wi-Fi network from the device's settings. This will reset them with the ISP and may fix the problem. When all else fails, try unplugging the router and modem for about 60 seconds, to reset them, then plug them back in. If you only have issues with one specific Wi-Fi network, then the issue is with that Wi-Fi access point, not your device. If you're having trouble with multiple Wi-Fi networks, it's likely a device problem. If that device doesn't connect either, then it's a good bet it's the Wi-Fi network or the router that's the issue, not the device.Īnother way to identify the issue is to try connecting to another Wi-Fi Access Point. If you still can't connect, try connecting another device to the same Wi-Fi network. If you need help with resetting your password, reach out to your Internet Service Provider or the Router Manufacturer for additional assistance. It doesn't help if you've changed it, but it's a good place to start. Business Customers: Learn about Routers for Small Business. For complete information, user guides and step-by-step help in setting up your equipment, select your router below. The default password is usually listed there. Verizon offers a wide variety of advanced equipment and accessories to maximize your Fios, 5G Home, and High Speed Internet (DSL) connection. If you're not sure what your Wi-Fi password is, or the password isn't working, check the bottom of your router. When connecting to the Wi-Fi network, you can select the option to Show password to make sure there are no typos when entering it in. Make sure you are within range, and your device is showing a strong Wi-Fi Signal. The usual range for wi-fi routers is about 30 feet, but obstructions like walls can decrease this range.Įlectronic items, like microwaves or cordless phones can also interfere with the signal. You'll also need to make sure Wi-Fi is enabled on the device and it's in range of the Wi-Fi network! This can get you up and running in many cases. Today we'll be discussing troubleshooting a Wi-Fi connection.Ī good place to start is to simply power the device off and back on again.
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